Use Case

Using Mailchimp for Audience Segmentation

Segment your email list in Mailchimp. Target subscribers by behavior, demographics, purchase history, and engagement level.

Mailchimp's segmentation tools let you divide your audience into targeted groups based on behavior, demographics, and engagement. Segmented campaigns consistently outperform bulk sends — Mailchimp reports segmented emails get 23% higher open rates.

Why use Mailchimp for audience segmentation?

01

Segment by any combination of subscriber data: location, purchase history, engagement, tags

02

Pre-built segments for common use cases: new subscribers, inactive contacts, top customers

03

Predicted demographics powered by AI — age, gender, and likelihood to purchase

04

Segments update dynamically — subscribers move between segments as their behavior changes

Getting started

  1. 1

    Go to Audience → Segments → Create Segment

  2. 2

    Choose conditions: subscriber data, campaign activity, purchase behavior, or tags

  3. 3

    Combine multiple conditions with AND/OR logic

  4. 4

    Preview the segment to verify the audience size and composition

  5. 5

    Use the segment as a recipient list for campaigns or automation triggers

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