Customer Data PlatformsHotjar
Website analytics and user feedback platform that shows how visitors interact with your website.
Honest comparison for 2026 — features, pricing, and verdict


Last updated April 19, 2026
| Attribute | Hotjar | Semrush |
|---|---|---|
| Rating | ★★★★☆(4.5/5) | ★★★★☆(4.5/5) |
| Pricing | Freemium | Paid |
| Category | Customer Data Platforms | SEO |
| Top features |
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| Strengths |
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| Weaknesses |
| Not available |
| Full review | Read Hotjar review | Read Semrush review |
| Feature | Hotjar | Semrush |
|---|---|---|
| Heatmap tracking | ||
| Session recording | ||
| User feedback collection | ||
| Conversion funnel analysis | ||
| Visitor behavior analytics | ||
| A/B testing | ||
| Rage click detection | ||
| Form analytics | ||
| Keyword research | ||
| Backlink analysis | ||
| Competitor analysis | ||
| Rank tracking | ||
| Site audit | ||
| Traffic analytics | ||
| Content optimization | ||
| PPC research |
Customer Data PlatformsWebsite analytics and user feedback platform that shows how visitors interact with your website.
SEOSemrush is a comprehensive and powerful tool designed specifically for search engine optimization (SEO) professionals,...
Hotjar and Semrush are both customer data platforms tools, but they differ in features, pricing, and target audience. Read our detailed comparison above for a side-by-side breakdown.
The better choice depends on your specific needs. Hotjar may be better for some use cases, while Semrush excels in others. Check the "Which Should You Choose?" section for personalized guidance.
Most customer data platforms tools support data export and import. Check both tools' documentation for migration guides and compatibility details.