Customer Relationship ManagementPipedrive
★★★★☆
4.5/5Read Review →Nov 14
Customer Relationship Management
Pipedrive vs Zoho Crm
Honest comparison for 2026 — features, pricing, and verdict
Pipedrive
★★★★☆(4.5/5)
vs
Zoho Crm
★★★★☆(4.5/5)
Last updated February 21, 2026
Quick Overview
| Attribute | Pipedrive | Zoho Crm |
|---|---|---|
| Rating | ★★★★☆(4.5/5) | ★★★★☆(4.5/5) |
| Pricing | Paid | Paid |
| Category | Customer Relationship Management | Customer Relationship Management |
| Top features | Not available |
|
| Strengths | Not available |
|
| Full review | Read Pipedrive review | Read Zoho Crm review |
Feature Comparison
| Feature | Pipedrive | Zoho Crm |
|---|---|---|
| Lead Management: Capture, organize, and nurture leads from various sources, ensuring no opportunity slips through the cracks. | ||
| Deal Tracking: Monitor the progress of your deals, from initial contact to closure, with a visual pipeline that keeps you informed at every stage. | ||
| Customer Analytics: Gain deep insights into customer behavior, preferences, and trends, enabling data-driven decision-making and personalized engagement. | ||
| Automation: Streamline repetitive tasks, such as email follow-ups, task assignments, and lead distribution, saving time and increasing efficiency. | ||
| Customization: Tailor Zoho CRM to your specific business requirements with customizable fields, layouts, and workflows, ensuring a perfect fit for your unique processes. | ||
| Mobile Access: Stay connected and productive on the go with Zoho CRM’s mobile-friendly design, allowing you to access critical information and perform key actions from anywhere. | ||
| Integrations: Seamlessly integrate Zoho CRM with other essential business tools, such as email, calendar, and social media, for a unified and cohesive experience. |
Pricing Comparison
Strengths and Weaknesses
Pipedrive
Zoho Crm
Strengths
- Increased Productivity: Zoho CRM automates repetitive tasks and streamlines processes, allowing your team to focus on high-value activities and close more deals.
- Improved Collaboration: Zoho CRM facilitates seamless collaboration among team members, ensuring everyone is aligned and working together towards common goals.
- Enhanced Decision-Making: Powerful reporting and analytics features provide real-time visibility into your sales performance, enabling informed decision-making and strategic planning.
- Scalability and Flexibility: Zoho CRM grows with your business, offering the flexibility to customize and expand as your needs evolve, ensuring long-term success.
Which Should You Choose?
Choose Zoho Crm if...
- You need a wider range of features
- You value increased Productivity: Zoho CRM automates repetitive tasks and streamlines processes, allowing your team to focus on high-value activities and close more deals.
- You value improved Collaboration: Zoho CRM facilitates seamless collaboration among team members, ensuring everyone is aligned and working together towards common goals.
Read the Full Reviews
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View all Customer Relationship Management comparisons →Common Questions
What is the difference between Pipedrive and Zoho Crm?
Pipedrive and Zoho Crm are both customer relationship management tools, but they differ in features, pricing, and target audience. Read our detailed comparison above for a side-by-side breakdown.
Which is better, Pipedrive or Zoho Crm?
The better choice depends on your specific needs. Pipedrive may be better for some use cases, while Zoho Crm excels in others. Check the "Which Should You Choose?" section for personalized guidance.
Can I switch from Pipedrive to Zoho Crm?
Most customer relationship management tools support data export and import. Check both tools' documentation for migration guides and compatibility details.